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Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Identify deployment stakeholders
  • 2. Execute user acceptance testing
  • 3. Validate Salesforce core and Vlocity components
  • 4. Create deployment plans
  • 5. Manage UAT milestones
  • 6. Support go-live activities
Implementation38%- Platform Configuration
  • 1. Enable order capture and contract management
  • 2. Configure products and pricing
  • 3. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 4. Integrate third-party systems
  • 5. Configure licenses and access
  • 6. Execute data migration
  • 7. Implement post-sales processes
Discovery13%- Business Needs Analysis
  • 1. Align stakeholder requirements
  • 2. Document customer business needs and desired outcomes
  • 3. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 4. Analyze current state processes and user journeys
  • 5. Understand current state architecture
Solution Design36%- Architecture and Design
  • 1. Understand deployment tools and best practices
  • 2. Validate data model fitment
  • 3. Determine organizational security and data access considerations
  • 4. Design future state business processes
  • 5. Define future state architecture
  • 6. Map Energy and Utilities Cloud components to current architecture

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers

  • A. The billing system can query Salesforce every night to retrieve changes made to contacts.
  • B. Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.
  • C. Salesforce can send the updated information to the billing system in real-time or batch if it's required,
  • D. Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?

  • A. Create child products for each cost component.
  • B. Create different pricing elements for each cost component.
  • C. Create one child product for all cost components.
  • D. Create custom fields on the line item object for each cost component.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

  • A. Modify the VEELogoCard FlexCard to change the customer logo.
  • B. Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
  • C. Modify the application Page Layout to change/add/remove selected elements
  • D. Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).

Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

  • A. Consider if the pricing engine operates synchronously or asynchronously.
  • B. Consider how the pricing engine notifies you when the custom pricing and forecasting is complete.
  • C. Consider which stack the pricing and forecasting engine runs on (such as AWS, Heroku, or OPC).
  • D. Consider the algorithms used by the pricing and forecasting system to calculate the price.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with employee transformation.
What solution component of Energy and Utilities Cloud should be recommended and mapped to get them started on the transformation journey?

  • A. utility Cx
  • B. Partner Management
  • C. utility 360
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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