Exam Name: Salesforce Certified Platform User Experience Designer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Designers
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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Testing | 11% | - Validate and test designs
|
| Topic 2: Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Topic 3: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 4: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 5: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 6: Design System Implementation | 20% | - Leverage SLDS and design standards
|
Salesforce Certified Platform User Experience Designer Sample Questions:
Which two steps should a UX Designer take to create and deliver responsible andtransparent AI technology? Choose 2 answers
- A. Document model cards to clarify intended context and use cases.
- B. Design AI that is seamless enough so the user does not notice.
- C. Provide clear explanations of AI predictions or recommendations.
- D. Collect as much data from the user as possible for a catered experience.
Correct Answer: A,C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
Cloud Kicks (CK) has hired a UX Designer to help with the design of its Experience Cloud site. CK wants to understand the structure and layout of the navigation menu.
Which activity should the designer use while card sorting?
- A. Have users sort the cards based on similar categories or groups.
- B. Compare two versions of the navigation menu mockups to see which performs better.
- C. Arrange pages in the navigation menu by alphabetical order.
Correct Answer: A 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
What is a goal of usability testing?
- A. A Learning about the user's behavior and preferences
- B. Showing users how to use the design in the right way
- C. Identifying the best variation of a page
Correct Answer: A 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?
- A. Work together on setting up UX Indicators.
- B. Get buy-in from the development lead first and let them persuade others.
- C. A Share research notes from previous projects with them.
Correct Answer: A 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
In which way could the usability of accordion elements be improved in a mobile environment?
- A. Expand the first section by default.
- B. Use the Back browser button to collapse content.
- C. Move an expanded section to the top of the screen.
Correct Answer: A 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
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