Exam Name: WGU Organizational Behaviors and Leadership (IBC1)
Certification Provider: WGU
Corresponding Certification: Courses and Certificates
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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leadership Concepts and Practices | 25% | - Leadership Traits, Behaviors, and Styles - Contingency and Situational Leadership - Ethical Leadership and Trust - Power, Influence, and Politics |
| Topic 2: Organizational Structure and Culture | 15% | - Organizational Design and Structure Types - Organizational Culture and Socialization - Organizational Change and Innovation |
| Topic 3: Organizational Environment and Outcomes | 10% | - Organizational Effectiveness and Performance - Stress Management and Well-being - Workplace Diversity and Inclusion |
| Topic 4: Individual Behavior and Processes | 25% | - Decision Making and Problem Solving - Emotions, Attitudes, and Job Satisfaction - Personality, Perception, and Values - Motivation Theories and Applications |
| Topic 5: Team and Group Dynamics | 25% | - Team Roles, Norms, and Cohesion - Communication Processes and Barriers - Conflict Management and Negotiation - Group Development and Types of Teams |
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation. Manager A is upset by this relationship and is looking for a new job.
Which theory explains A's motivation to look for a new job?
Choose 1 answer
- A. Perception theory
- B. Perceptual fairness theory
- C. Inequity theory
- D. Equity theory
Correct Answer: D 🗳️
What is a characteristic of cross-functional teams?
Select one.
- A. Although team members cross functions they come from the same work area.
- B. Team members are from about the same hierarchical level.
- C. Team members are from a vertical cross-section of the organization.
- D. Team members' votes on decisions are sequenced according to the hierarchy of the function they represent.
Correct Answer: B 🗳️
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A team is struggling to become productive but cannot decide who should do what.
How should the team leader attempt to resolve the problem?
Choose 1 answer
- A. Coach the team through the difficult
- B. Resign as team leader
- C. Research the problem and impose a solution without argument
- D. Disband the team because the problem cannot be solved
Correct Answer: A 🗳️
Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.
- A. Make the group larger
- B. Establish more rigid roles for group members
- C. Physically isolate the group
- D. Decrease the difficulty of becoming a group member
Correct Answer: C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
What is one of the six primary characteristics that define an organization's culture?
- A. People orientation
- B. Forecasting
- C. Political orientation
- D. Aggressiveness
Correct Answer: A 🗳️
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