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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Automobile Insurance | 10% | - Rating and policy issues - Provincial variations - Mandatory and optional coverages |
| Topic 2: Liability Insurance | 12% | - Personal liability coverages - Commercial general liability - Legal liability concepts |
| Topic 3: Communication and Service Skills | 8% | - Policy changes and endorsements - Record keeping - Client communication |
| Topic 4: Claims Handling | 8% | - Claim reporting process - Broker's role in claims - Settlement and subrogation |
| Topic 5: From Quote to Policy | 10% | - Quotation and binding authority - Policy issuance and delivery - Policy structure and components |
| Topic 6: Insurance and the Intermediary | 10% | - Licensing and regulation - Legal duties and ethics - Roles of brokers and agents |
| Topic 7: Sales and Client Needs | 10% | - Risk identification - Client consultation - Insurance solutions |
| Topic 8: The Application Process | 10% | - Duty of disclosure - Completing applications - Underwriting considerations |
| Topic 9: Property Insurance Exposures | 10% | - Exposures and perils - Personal property risks - Small commercial property risks |
| Topic 10: Property Insurance Wordings | 12% | - Common policy forms - Coverages and exclusions - Valuation methods |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. Chandeep, a broker with binding authority, sold property and liability coverage to his new client, Multiplex Movies. Three days into the policy term, there was a slip-and-fall incident. The liability loss was denied by the insurer. Multiplex Movies sues Chandeep for E & O. Which allegation will most likely be successful for the insured?
A) Failure to provide cover for exposures
B) Failure to provide cover in time
C) Failure to issue a tangible policy
D) Failure to explain the steps to take in the event of a claim
2. Which additional coverage is not typically available for personal-lines risks, although it is often provided at an additional charge for commercial risks?
A) Flood insurance
B) Identity theft insurance
C) Specialized motor vehicle endorsement
D) Renovation and remodelling endorsement
3. What do statutory conditions and general conditions have in common?
A) Designed to protect the insured
B) Considered fine print wordings
C) Apply to all types of insurance
D) Are countersigned by an executive of the insured
4. Trevor is cutting down a tree in his backyard. The tree accidentally falls onto his neighbour's shed, destroying the roof. Two weeks later, Trevor receives a document from his neighbour suing him for the damages to the shed and its contents. Which document has Trevor received?
A) Damages attestation
B) Judgment notice
C) Statement of defence
D) Statement of claim
5. To protect themselves against claims that arise long after the policy expiration date, a broker should retain a permanent copy of which policy?
A) Property
B) Liability
C) Automobile
D) Crime
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |
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