Exam Name: EXIN EPI Certified Information Technology Manager
Certification Provider: EXIN
Corresponding Certification: EPI IT Management
Over 39687+ Satisfied Customers
Instant Download EXIN : CITM Questions & Answers
Check Updated on: Oct 15, 2026
No. of Questions: 52 Questions & Answers with Exam Engine
Download Limit: Unlimited
Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
100% Money Back Guarantee
Lead1Pass has an unprecedented 99.6% first time pass rate among our customers. 
We're so confident of our products that we provide no hassle product exchange.
- Best exam practice material
- Three formats are optional
- 365 Days Free Updates
- 10+ years of excellence
- Learn anywhere, anytime
- 100% Safe shopping experience
CITM Desktop Test Engine
- Installable Software Application
- Two Modes For CITM Practice
- Practice Offline Anytime
- Simulates Real CITM Exam Environment
- Builds CITM Exam Confidence
- Supports MS Operating System
- Software Screenshots
- Total Questions: 52
- Updated on: Oct 15, 2026
- Price: $69.00
CITM PDF Practice Q&A's
- Printable CITM PDF Format
- Study Anywhere, Anytime
- 365 Days Free Updates
- Prepared by EXIN Experts
- Instant Access to Download CITM PDF
- Free CITM PDF Demo Available
- Download Q&A's Demo
- Total Questions: 52
- Updated on: Oct 15, 2026
- Price: $69.00
CITM Online Test Engine
- Online Tool, Convenient, easy to study.
- Instant Online Access CITM Dumps
- Test History and Performance Review
- Supports Windows / Mac / Android / iOS, etc.
- Supports All Web Browsers
- CITM Practice Online Anytime
- Try Online Engine Demo
- Total Questions: 52
- Updated on: Oct 15, 2026
- Price: $69.00
In 2026, trying the demo takes minutes: open the EXIN EPI Certified Information Technology Manager page, enter your email, and download the free PDF sample. It is the easiest way to see whether the 52 practice questions on Lead1Pass match how you study.
EXIN CITM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Vendor Selection and Management | - Proposal evaluation - Recompete vendors - RFI - Contract management - Vendor management - Vendor selection - RFP - Vendor reference checks - Contract negotiation |
| Business Continuity Planning | - Test and exercise - Resources - Site selection - Information requirement - Business Continuity Plan - Relocation of staff - Monitoring and review - Backup strategies |
| Information Security Management | - Confidentiality, integrity, and availability - Access controls - Implement security policies - Threat response procedures |
| Project Management | - Scope - Planning / initiating a project - Communication - Starting-up / initiating - Cost - Risk - Work / Product Breakdown Structure - Quality - Methodologies - Project organization - Scheduling |
| Application Management | - Maintenance - Software Quality Assurance (SQA) - Adoption (implementation) - Requirements - Testing - Development - Software Development Life Cycle (SDLC) |
| Risk Management | - Guidelines - Analysis - Treatment - Communication - Identification - Context establishment - Monitoring and control - Evaluation |
| Service Management | - Problem management - Metrics - Quality Management - Key Performance Indicators (KPIs) - Change management |
| IT Strategy | - Enterprise Architecture - Service catalogue - The need for IT - Service level management - Sustainable development |
| IT Organization | - Training / job rotation - Staff departures - Roles and responsibilities - Personnel need - Career planning - Managing staff - Selection process - Performance appraisal - Hiring staff - Sourcing |
Frequently Asked Questions About EXIN EPI Certified Information Technology Manager
Candidates should have between 2 and 4 years of experience working in IT, with knowledge of systems, network and/or applications, service desk operations. CITM is the second course in the EPI IT Training Framework.
- Risk Management ()
- IT Strategy ()
- Application Management ()
Allocate study time in proportion to each topic's weight.
The CITM exam has 50 questions with a 75 minutes-minute time limit. Practicing under the same constraints on Lead1Pass builds the pacing habits you will need on test day.
The PC engine installs on your computer and simulates the real exam scenario with timed tests and performance marking. The online engine runs in your browser, needs no installation, works on most devices, and is often the more stable option when you switch machines frequently.
A passing result on CITM requires 33 (out of 50 questions), and the official exam fee is Included with EPI Training (varies by region/provider). Knowing both numbers upfront helps you budget your study time and money realistically.
The package includes 52 practice questions for the CITM exam, covering the current EXIN EPI Certified Information Technology Manager objectives with verified answers.
We support Credit Card payment because it is built around buyer protection: if a purchase issue ever arises, the card network's dispute process protects your money. Combined with our refund policy, that keeps your EXIN EPI Certified Information Technology Manager purchase low-risk.
EXIN EPI Certified Information Technology Manager Sample Questions:
Your organization considers a job rotation program. What is the main objective?
- A. Increase staff job satisfaction
- B. Train staff on a range of activities common in daily operations
- C. Allow staff a diversity in their daily responsibilities
- D. Support the long-term continuity of the organization
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
On behalf of senior management, the Human Resource management department instructs all unit managers to perform appraisal meetings using SMART conditions. Which method is expected to be followed?
- A. Ranking
- B. Graphic rating scales
- C. Performance ranking method
- D. Management By Objectives
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
Your organization considers a job rotation program. What is the main objective?
- A. Increase staff job satisfaction
- B. Train staff on a range of activities common in daily operations
- C. Allow staff a diversity in their daily responsibilities
- D. Support the long-term continuity of the organization
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
The Service Level Agreement (SLA) mentions a section 'estimated system response times'. What is not a key factor for a successful delivery?
- A. The technical specifications of the system
- B. The skills and knowledge of staff working at the IT service provider organization
- C. The technical specifications of the IT infrastructure
- D. The price for the IT service
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
The IT department is requested to select and implement technology and support which will deliver knowledge capable of supporting cross-functional business units. What do you require?
- A. Data management
- B. Both
- C. Information management
Correct Answer: B 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
Viewing page 1 out of 11 pages.
Viewing questions 1-5 out of 52 questions.
994 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)
When I got the result in mail, I exclaimed in surprise. You have helped me achieve the goal of my dreams. Thanks!
Hedy
Thanks so much!
wow, I cant believe my eyes, I passed CITM exam successfully.
Clifford
I am really thankful to Lead1Pass for becoming a reason of my CITM certification exam success with more than 90% marks. It's really made me happy.
Trista
Thank you Lead1Pass for making the exam for CITM much easier with the exam testing software. Highly recommended to all candidates. Passed my exam with 90% marks.
Hardy
I bought CITM exam in May, and I have passed my exam last week. Thanks for Lead1Pass's help.
Tobey
I passed CITM test with smashing scores.
Ivan
I bought the PDF version only and it is enough to pass. Nice CITM learning guide!
Jesse
The CITM exam questions and answers 2018 are available for download. Just click on the link shown and you will be guided on how to download them and you will pass the exam with them! I have passed mine the day before yesterday!
Hardy
There are many sites offering real exam dumps but found Lead1Pass with top level reliability. I have been using this site since last year and every time it turned out to be the best reliable dump
Yale
I have passed CITM exam with the valid questions and answers.
Theresa
I'm glad that I purchased the CITM practice dump for i passed with it today. You will love to use it as well.
Elizabeth
Thank you so much Lead1Pass for frequently updating the exam dumps for CITM. I got a score of 93% today.
Kim
But they are still real CITM questions.
Tracy
I passed the CITM exam recently. I admire Lead1Pass, this study site considers a lot about the future of the students and help the students achieve a career of their dreams. Big thanks!
Laurel
With CITM students are reaching new heights of success every day.
Matt
Related Exams
Instant Download CITM
After Payment, our system will send you the products you purchase in mailbox in a minute after payment. If not received within 2 hours, please contact us.
365 Days Free Updates
Free update is available within 365 days after your purchase. After 365 days, you will get 50% discounts for updating.
Money Back Guarantee
Full refund if you fail the corresponding exam in 60 days after purchasing. And Free get any another product.
Security & Privacy
We respect customer privacy. We use McAfee's security service to provide you with utmost security for your personal information & peace of mind.
