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The 77-731 exam filters out candidates who mistake reading for preparation. Lead1Pass's Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills questions force real practice — and in 2026, that's the difference between the pass list and the retake queue.
Microsoft 77-731 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage contacts and groups | 10-15% | - Create and manage contact groups - Share and update contact information - Create and edit contacts |
| Manage the Outlook environment for productivity | 20-25% | - Perform search operations - Print and save items - Customize Outlook settings - Configure mail and reading options |
| Manage schedules | 35-40% | - Create and manage calendars - Manage meeting requests and responses - Share and update calendars - Create appointments, meetings, and events - Manage tasks and notes |
| Manage messages | 35-40% | - Create and format email messages - Organize and manage messages - Insert items and attachments - Apply rules and Quick Steps - Configure message tracking and delivery options |
Microsoft 77-731: The Questions Everyone Asks
No required prerequisites; recommended 150 hours of instruction and hands-on experience with Outlook 2016 Eligibility details like these are worth double-checking before you register — vendors revise them periodically, and the official exam page (official 77-731 exam page) always has the current version.
The official Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills outline has 4 domains — the biggest include Manage the Outlook environment for productivity (20-25%), Manage contacts and groups (10-15%), Manage schedules (35-40%). Those weightings are your study compass: the largest domains hide the most points. See the full outline above for every subtopic.
You can, and you should. The free PDF demo is there so you can judge the content yourself before spending anything. If you're unsure whether the PDF, desktop engine, or online version suits your study habits, contact our 24/7 service team — they'll advise you. After purchase, 365 days of free updates are included, renewable at 50% off if the period ever expires.
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The exam is offered Online proctored or onsite at Certiport authorized testing centers, so decide which arrangement suits you before picking a date.
Delivery first: the moment you pay, we send the download link and access details to your email within a minute — even on holidays — and the files install on unlimited computers; contact support if 2 hours pass with nothing. For refunds, the terms are explicit: take the corresponding 77-731 exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Excluded: exams taken within 3 days of purchase, name mismatches between candidate and payer, and free or expired products. The alternative to a refund: two equal-value exam products free, with your original updates intact.
The pass mark is 700 (scaled score, range 1-1000), and the official fee is Approx. $100 USD (varies by region). That fee resets to full price on every retake, so the real money-saver is preparation — run the 35 practice questions from Lead1Pass until passing becomes routine, then book your seat.
The vendor recommends:
Classroom hours alone won't tell you if you're ready — the 77-731 practice questions from Lead1Pass will. Use them after the coursework to convert knowledge into exam performance.
The Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills is Microsoft's official exam for the Microsoft Office Specialist (MOS): Outlook 2016 certification, a Specialist-level credential. Candidates take it to validate real skill — and employers read it exactly that way. It also connects to related credentials such as Microsoft Office Specialist: Office 2016, Microsoft Office Specialist: Outlook 2019 / 365.
The exam gives you 50 minutes for 30-35 questions. The candidates who struggle aren't usually short on knowledge — they're short on pacing. Fix that before test day: set a time budget per question, practice moving past hard items without stalling, and rehearse full timed sessions in the Lead1Pass engine until the clock stops being a factor.
Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills Sample Questions:
Create a Search Folder named ''Priority 1'' that displays messages that are marked as high importance and have at least one attachment.
Correct Answer:
See below for solution.
* Go to Folder
* Select "New Search Folder"
* Select create custom search folder and click on "Choose"
* Give it name "Priority 1" and select "Criteria"
* In "More choices tab" select the required options
In the Drafts folder, open the ''New Website" message. Insert a hyperlink on the word "here'' that links to ''https//www.contoso.com''. Send the message.
Correct Answer:
See below for solution.
Explanation
Open the message. Right click on the word "here", press Ctrl+k short key. Enter the website address, ok and send the message.
Configure the work week to include working hours from 7:00 AM to 5:00 PM on Tuesday, Wednesday, Thursday and Saturday. Set the first day of the week to Tuesday.
Correct Answer:
See below for solution.
Explanation
File - options - Calendar - Work week, then select the following options
Import the contacts from the PersonalContacts.csv located in the Documents folder into the Contacts folder.
Correct Answer:
See below for solution.
* File - open & export - Import/Export
* Import from another program or file
* Comma separated values
* Locate the file and import


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