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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A company is, interested in assigning experienced and skilled sales representatives to their key customers. Which two dimensions must be used for achieving this?

A) Customer Size
B) Organization Type
C) Account
D) Product
E) Geography

2. Your company has asked you to customize the Oracle Fusion Customer page by using Oracle Composer.
Select the three true statements.

A) "Visibility" is a required value that may be set at any point during the configuration process.
B) Page Composer is accessed by selecting the Manage Page Composer task and during down on the Customers hyperlink.
C) "Visibility" is a required value and is the first value that is set.
D) Source View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
E) Design View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
F) Page Composer is accessed by navigating to the Customer page and selecting Administration > Customize from the global area.

3. Identify the three business entities that can be auto-assigned by territory definition.

A) sales quotas
B) assets
C) sales accounts
D) leads
E) opportunities

4. What are the three territory definition dimensions that are maintained in the customer classification module?

A) Organization Type
B) Auxiliary 1, 2, 3
C) Account
D) Industry
E) Geography

5. You are implementing Oracle Fusion CRM for your company. Currently you are configuring the Assignment Manager. Your company wants to assign territories to a sales load where the Territory Program ID is the same as the Sales Lead Program ID.
Select the mapping that you will configure to meet this requirement.

A) Literal mapping
B) static mapping
C) Attribute mapping
D) Dimension mapping
E) Dynamic mapping

Solutions: