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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration and Setup | - Initial system configuration
|
| Topic 2: Integration and Extensibility | - Integration with Oracle CX applications
|
| Topic 3: Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
| Topic 4: Search and User Experience | - Knowledge search configuration
|
| Topic 5: Reporting and Analytics | - Knowledge usage analytics
|
| Topic 6: Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
1. Which two features can you use toconnect output levels in a report? (Choose two.)
A) drill-down filters
B) drill-down links
C) variables
D) dashboards
E) grouping
2. After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?
A) 500
B) 1000
C) 50
D) 100
3. Which three statements are true about processing options in Web Services? (Choose three.)
A) SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
B) SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.
C) SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.
D) SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.
E) FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.
F) FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.
4. An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?
A) The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.
B) The user needs Admin permission to delete the translated document.
C) The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
D) The user cannot delete it because it directly affects the reference document that the translation document is based upon.
5. Which two statements are true about Connect Web Services? (Choose two.)
A) Connect Web Services can be used to integrate with other applications that require Oracle Service Cloud Data including integrating from Agent Desktop Add-ins.
B) If there is a requirement toextend Agent Desktop, Connect Web Service cannot be used within a Desktop Add-In.
C) Connect Web Services should only be used for read-only data.
D) Connect Web Services can be used anytime you are looking to extend the functionality offered by Oracle Service Cloud.
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: D | Question # 3 Answer: B,C,E | Question # 4 Answer: A | Question # 5 Answer: A,D |
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