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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?

A) Use two Edit Validate rules: one for income and one for liability.
B) Use a Validate rule to call two Edit validate rules: one for income and one for liability.
C) Use Ul controls to validate the entries in the income and liability fields.
D) Use a single Validate rule with two conditions: one for income and one for liability.

2. A life insurance company satellite office in various countries. Each satellite office has its own queue. Company policy require that life insurance underwriting is assignment to office based on the resident of the policy owner .
Which routing approach supports this requirement?

A) Route the assignment to a specific underwrite based on business logic.
B) Route the assignment to the correct work queue using skill-based routing.
C) Route the assignment to the correct work queue bawd on business logic.
D) Route the assignment to the correct work queue using an authority matrix.

3. An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data .
How is the Conversation preference data type sourced?

A) External system of record
B) Local system of record
C) No system of record

4. You are creating a case type to process job applications for a large corporation. Job applications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check .
How do you configure a case type to achieve the required behavior?

A) Create a process for the physical assessment that is parallel to the background check process.
B) Create a process for the background check and an optional process for the physical assessment.
C) Create a process on one stage for the background check and a process on another stage for the physical assessment.
D) Create a process for the physical assessment that is followed by a process for the background check.

5. A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?

A) Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
B) Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
C) Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
D) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.

Solutions: