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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

A) Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
B) @mention their Workspace Admin in the appropriate #proj channel to request guest access.
C) Direct message (DM) an Org Owner requesting that their consultants be added as guests.
D) Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.

2. You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?

A) Add a new step to your workflow calling out what has changed since the previous iteration.
B) Delete your workflow and create a new workflow with the updated project information.
C) Unpublish your workflow, modify the workflow steps, and republish your workflow.
D) Download the workflow file, edit the JSON file, and import the updated workflow file.

3. Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A) Encourage executives to model this behavior and communicate in public channels themselves.
B) Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
C) Work closely with the executive team, and have them mandate public channel usage.
D) Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.

4. What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)

A) It allows employees to use the same login credentials they already use for other applications.
B) It allows your organization to control the encryption keys to your users' data within Slack.
C) It gives organizations more control over their security policies, including password format requirements.
D) It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.
E) It is a standard security feature that is available on all of Slack's paid plans.

5. You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace? (Select the best answer.)

A) Determine if the project team is using Slack workflows to automate processes.
B) Ensure you have an available resource to serve as a Workspace Admin.
C) Confirm the channel naming conventions they might use.
D) Identify the tools the project team plans to use to track their progress.

Solutions: