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Salesforce MCAE-Con-201 Exam Syllabus Topics:

Salesforce Certified Marketing Cloud Account Engagement Consultant Sample Questions:

Question 1

If someone opt-out's do we need to delete this Prospect record?

A. False. It is restricted by law not to email them, but we still can track the activity
B. Yes, it is restricted by law

Question 2

How often does Marketing Cloud Account Engagement check for changes in Salesforce

A. 1 hour
B. 5 minutes
C. 10 minutes
D. 2 minutes

Question 3

What are available Data Formats in Marketing Cloud Account Engagement Form Fields

A. Number
B. Password
C. Email with valid mail server
D. Date
E. Email
F. Text
G. Email not from ISPs and free email providers
H. Phone

Question 4

What type of fields are not supported by the Marketing Cloud Account Engagement sync

A. External Lookup Relationship
B. Date/Time
C. Text Area (Rich)
D. Time
E. Geolocation
F. Formula
G. Lookup Relationship
H. Date/Time

Question 5

LenoxSoft has a service portal for customers. A Marketing Cloud Account Engagement page action set by the admin will change a prospects engagement custom field to "Engaged" for any prospect who views this service portal page. Customers who visit this portal more often have a higher company satisfaction rate. Those who rarely visit the portal have a high rate of attrition. LenoxSoft wants to encourage customers to engage with the service portal and has the following requirements: * Prospects with no Engagement custom field value should be added to the Engagement Program. * If prospects registers for an upcoming webinar and views the training portal they should be removed from the engagement program. What steps do you recommend to achieve those requirements?

A. Automation Rule with blank critera and add action & Dynamic List with attended webinar and remove action
B. Automation Rule with blank critera and add action & segmentation rules with attended webinar and remove action
C. Automation Rule with blank critera and add action & Completion action rules with attended webinar and remove action
D. Automation Rule with blank critera and add action &
E. Automation rules with attended webinar and remove action

Solutions: