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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)

A. Assign a priority to each story.
B. Align each story to the implementation vision.
C. Associate an epic to each story.
D. Include configuration instructions on each story.

Question 2

A nonprofit organization is using Nonprofit Cloud for Fundraising. The organization wants to generate gift acknowledgement letters and have donations updated to include the date and status of the acknowledgement.
Which Nonprofit Cloud feature should the organization use?

A. Einstein Activity Capture
B. OmniStudio Document Generation
C. Intelligent Document Automation

Question 3

In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers

A. Contact's employer-related data
B. Business-related data
C. Contact's address-related data
D. Household-related data

Question 4

A nonprofit organization uses Action Plans to guide its work on client Care Plans. The organization needs to add more tasks to an active Action Plan Template. What should the organization do to update the Action Plan Template in Nonprofit Cloud?

A. Deactivate the Action Plan Template, add tasks, and then publish the template.
B. Clone the Action Plan Template, select "Let users add items to action plans", and then publish the template.
C. Clone the Action Plan Template, add tasks, and then publish the template.

Question 5

A nonprofit organization wants board members to be able to review details of the grant applications received by the organization. Which component included on the Grantmaking Experience Cloud template should the organization use?

A. Batch Assign Reviews
B. Form Review
C. Form Overview

Solutions: