Exam Name: Selling HPE AI and As-a-Service Solutions
Certification Provider: HP
Corresponding Certification: HPE Sales Certified
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HP HPE2-E84 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Describe Customer Challenges and Trends | 15% | - Recognize broader challenges like sustainability and security in today's IT landscape - Identify the value and complexities of AI and HPC (High-Performance Computing) technologies - Understand why customers are shifting to as-a-service and hybrid cloud models |
| Topic 2: Explain HPE Distinguishing Values | 17% | - Describe the value proposition of HPE GreenLake, which offers cloud-like experiences on-premises - Communicate how HPE's strategic vision has made it a leader in AI - Highlight how HPE Financial Services and HPE Services support partners and customers |
| Topic 3: Sell HPE Software as a Service (SaaS) Solutions | 20% | - Know how to qualify potential clients for SaaS offerings and articulate the value of specific solutions - Outline the benefits of HPE SaaS solutions for both customers and partners |
| Topic 4: Sell HPE AI Solutions | 16% | - Understand how to position HPE's AI capabilities, including partnerships with NVIDIA - Address customer requirements for AI-driven outcomes - Identify opportunities for selling HPE AI solutions in the market |
| Topic 5: Sell HPE Infrastructure as a Service (IaaS) Solutions | 21% | - Communicate the value of HPE IaaS in meeting customer needs for scalability and agility - Position these solutions effectively and match them to customer requirements |
| Topic 6: Sell HPE GreenLake Flex Solutions | 11% | - Explain how HPE GreenLake Flex provides flexible consumption-based pricing - Discuss opportunities to expand as-a-service business with HPE GreenLake - Showcase how consumption analytics help customers manage and optimize IT usage |
HP Selling HPE AI and As-a-Service Solutions Sample Questions:
A customer is interested in HPE Aruba Networking Central for managing their campus and branch networks. They want to understand the specific value of its AIOps capabilities.
Customer Question: "We have network monitoring tools today.
What does the 'AI' in Aruba Central's AIOps actually do for me?"
How should the sales professional describe the value of AIOps in HPE Aruba Networking Central?
- A. It automatically orders new hardware when capacity limits are reached.
- B. It generates a single, monthly invoice for all network-related services.
- C. It provides AI-powered insights that predict and resolve potential user connectivity and performance issues before they generate help desk tickets.
- D. It allows network administrators to write and execute custom Python scripts directly on the switches.
Correct Answer: C 🗳️
A customer's operations team is struggling to manage their IT environment. They present the following challenges.
Customer Pain Points:
- Too many different monitoring tools for servers, network, and cloud.
- The IT team gets thousands of alerts, but it's hard to find the real root cause of a problem.
- It takes too long to resolve incidents because teams have to manually correlate data from different systems.
- They have no way to automate routine fixes.
Which HPE SaaS solution is specifically designed to address all of these operational challenges?
- A. HPE Aruba Networking Central
- B. HPE Financial Services
- C. OpsRamp
- D. HPE GreenLake for Block Storage
Correct Answer: C 🗳️
An existing HPE GreenLake customer wants to expand their use of the platform. They have successfully deployed HPE GreenLake for Private Cloud Business Edition. Now, they want to provide unified, secure network management for their campus and branch offices via a consumption-based model.
Customer Scenario:
- Current State: HPE GreenLake customer for compute (Private Cloud BE).
- Goal: Add Network-as-a-Service (NaaS) for wired and wireless networks.
- Requirement: Must be managed through a cloud-based console and integrate with their as-a-service strategy.
Which HPE SaaS solution, integrated with the GreenLake platform, should be proposed to meet this NaaS requirement?
- A. OpsRamp, to monitor the existing Private Cloud.
- B. Data Services Cloud Console (DSCC), to manage storage for the network.
- C. HPE Financial Services, to create a custom lease for new switches.
- D. HPE GreenLake for Aruba (using Aruba Central), to deliver NaaS.
Correct Answer: D 🗳️
A sales professional is presenting to a customer with a mix of virtualized workloads. The customer is trying to decide between two HPE IaaS solutions offered through GreenLake. Review the customer's workload summary:
Workload Profile:
- Primary: General purpose virtual machines (VMs) for development, test, and corporate applications.
- Key Driver: Extreme operational simplicity and VM-centric management.
- Secondary: A mission-critical SQL database requiring 99.9999% guaranteed availability.
- Constraint: The customer wants a single vendor for both workload environments but needs to understand the ideal placement for each.
How should the sales professional position HPE's IaaS offerings to address this customer's needs?
- A. Suggest the customer use a public cloud for the VMs and HPE GreenLake for the database to create a hybrid solution.
- B. Recommend HPE GreenLake for Block Storage using HPE Alletra for all workloads to standardize on a single platform.
- C. Position HPE GreenLake for Private Cloud Business Edition, which uses HPE SimpliVity, for the general purpose VMs due to its hyperconverged simplicity, and HPE GreenLake for Block Storage, using HPE Alletra, for the mission-critical SQL database.
- D. Propose HPE SimpliVity for the SQL database and HPE Alletra for the general purpose VMs.
Correct Answer: C 🗳️
A customer is comparing HPE GreenLake with a "do-it-yourself" (DIY) approach to building a private cloud. The customer's IT team believes they can save money by purchasing hardware and software separately and integrating it themselves.
Customer Objection: "We have smart engineers. We can build our own cloud experience by integrating hardware and software from different vendors.
Why should we pay for HPE GreenLake?"
How should a sales professional position the value of HPE GreenLake against this DIY approach?
- A. Emphasize that HPE GreenLake offers more hardware configuration choices than a DIY approach.
- B. Explain that HPE GreenLake is primarily for customers who lack skilled engineers.
- C. Agree that the DIY approach is cheaper and suggest the customer only use HPE for hardware.
- D. Focus on the faster time-to-value and reduced risk achieved with a pre-integrated, fully managed as-a-service platform like HPE GreenLake.
Correct Answer: D 🗳️
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