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IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:

1. Which action illustrates the duty of care required from a broker when arranging a client's insurance program?

A) Await inquiries from the client before approaching the insurer on policy wording discrepancies
B) Disclose the percentage of the premium that will be paid as commission
C) Inspect all the client's premises and provide risk control recommendations
D) Provide insurance options for known exposures

2. What is the purpose of a letter of authorization?

A) Directs the underwriter to deal with the broker named in the letter on the particular client's account
B) Permits an insured to nominate a legal representative to speak and transact business on her behalf
C) Confirms the exclusive business agreement between the intermediary and the insurance company
D) Acts as express written permission for the broker to bind any policies on behalf of the insurer

3. How is the premium for a garage policy computed on a monthly average basis?

A) Provides an adjustment at year end after charging a 100 percent advance premium
B) Permits the charging of an advance premium that is 75 percent of the annual premium
C) Requires that the insurer refund the insured if the total adjusted premium is greater than the advance premium
D) Allows the insured to file quarterly reports detailing the actual monthly exposure

4. Angie is frustrated with her insurer as she recently had a mysterious disappearance claim that was denied under her commercial property policy. Why was Angie likely denied her claim?

A) Her policy had not earned sufficient premium at the time of the loss
B) Her appraisal was only received in the last three months
C) She had chosen named perils coverage
D) She had a similar claim in a previous policy term

5. A broker is reviewing a quote against a submission for a client. The client owns several older rental housing units. Underwriting has agreed to the submission, with a roof exclusion on the older buildings. The client is happy with the premium cost, but not the exclusion. What should the broker do next?

A) Counsel the client to take the offer as is, since they like the price
B) Recommend the client find insurance elsewhere
C) Suggest the client replace the roofs in exchange for removal of the exclusion
D) Debate the underwriting department to prove the roofs are in good condition

Solutions: